📋 Terms & Conditions Paddy Power Malaysia –  updated January 2026 🔒 256-bit SSL Security  for all transactions 💳 Minimum deposit RM 5 via Touch 'n Go & DuitNow  within 30 seconds 🎰 500+ casino games  from 20+ leading providers ❤️ Responsible gambling –  self-management tools available 24/7 🏆 Over 500,000 registered members  trust Paddy Power Malaysia 📋 Terms & Conditions Paddy Power Malaysia –  updated January 2026 🔒 256-bit SSL Security  for all transactions 💳 Minimum deposit RM 5 via Touch 'n Go & DuitNow  within 30 seconds 🎰 500+ casino games  from 20+ leading providers ❤️ Responsible gambling –  self-management tools available 24/7 🏆 Over 500,000 registered members  trust Paddy Power Malaysia
Updated: January 2026

Paddy Power Malaysia Terms & Conditions – A Complete Guide for Members

This page contains all terms and conditions governing your use of the Paddy Power Malaysia. We've made every effort to write these in plain, easy-to-understand language rather than confusing legal jargon. Please read them carefully before registering or making a deposit.

Page Contents
  • Eligibility & Account Registration
  • Deposits, Withdrawals & Payments
  • Bonuses & Promotions
  • Sports Betting & Casino Rules
  • Security & Privacy
  • Responsible Gaming
  • Account Closure & Suspension

Key Things You Need to Know — A Summary

Before diving into the full terms, here are the six most important things every member should Paddy Power understand from the outset.

Age Requirement — 18 and Above

Platform Paddy Power Malaysia is open only to individuals aged 18 and above. Registration by minors is strictly prohibited, and any such account will be terminated immediately upon detection.

One Account Per Person

Each individual is only permitted to hold one active account at Paddy Power. Holding multiple accounts is a serious violation that will result in the closure of all associated accounts and the forfeiture of any balances or bonuses.

Deposits & Withdrawals in MYR

All transactions on Paddy Power Malaysia operates in Malaysian Ringgit (RM). Deposit methods include Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX — minimum deposit RM 5.

Bonuses Are Subject to Wagering Requirements

Every bonus received comes with a wagering requirement that must be met before winnings from bonus funds can be withdrawn. This condition is clearly stated in each promotional offer.

Information Must Be Accurate

All information you provide during registration and account updates must be accurate and up to date. Providing false or misleading information is a breach of these terms and may result in your account being frozen.

Self-Exclusion Tools Available

Paddy Power offers deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion — all accessible from your account settings at any time, with no complicated procedures.

Important Notice

By registering for or using the Paddy Power Malaysia, you are deemed to have read, understood, and agreed to be bound by all the terms and conditions set out on this page. If you do not agree with any part of these terms, please do not proceed with registration or use of the platform.

1General Terms & Acceptance

These Terms and Conditions ("Terms") govern the relationship between you ("Member" or "User") and Paddy Power Malaysia ("Platform", "we", "us") in connection with your use of the website paddypower-app.com and all related services.

These terms take effect from the date you complete the account registration process. Continued use of the platform following any amendment to the terms will be considered acceptance of the revised terms.

Paddy Power Malaysia reserves the right to amend, update, or add to any part of these Terms at any time. Amendments take effect immediately upon being published on the platform, and you will be notified via your registered email address.

These Terms are governed by the laws of Malaysia. Any dispute arising from or in connection with these Terms shall be resolved under the jurisdiction of Malaysian courts.

2Eligibility & Account Registration

To register and use the services of Paddy Power Malaysia, you must meet all of the following eligibility criteria at all times:

  • Be at least 18 years of age at the time of registration
  • Is a Malaysian citizen or a lawful permanent resident of Malaysia
  • Not currently prohibited from betting activity for any legal reason
  • Register in your own name — registering on behalf of another person is not permitted
  • Never previously had a Paddy Power account terminated due to a terms violation

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name as shown on your identification document, an active email address, a Malaysian phone number, and your date of birth. Paddy Power reserves the right to verify the validity of any information provided at any time.

Each individual is only permitted to hold one active account only. Holding multiple accounts is a serious violation that will result in the closure of all related accounts, forfeiture of all balances and bonuses, and possible further action depending on the severity of the case.

Identity Verification
  • Paddy Power reserves the right to request identity verification documents at any time
  • Accepted documents: MyKad, valid Malaysian passport
  • Verification is typically required for your first withdrawal
  • Accounts that fail verification within the specified timeframe may be temporarily suspended

3Account Usage

Account Paddy Power your account is for your personal use only. You are fully responsible for all activity that takes place under your account.

You are required to keep your password and login credentials confidential. Paddy Power will never ask for your password via email, phone, or any other channel. If you suspect your account has been accessed without your authorisation, please contact our support team immediately.

The following are strictly prohibited and may result in account closure and forfeiture of funds:

  • Sharing your account with any other individual
  • Using your account for fraudulent purposes or money laundering
  • Exploiting technical errors or system glitches to gain an unfair advantage
  • Using automated software, bots, or any unauthorised method to interact with the platform
  • Colluding with other players to manipulate game outcomes or betting results

Paddy Power reserves the right to freeze, suspend, or close any account where there is reasonable suspicion of fraudulent activity, money laundering, or serious breach of terms — pending a full investigation.

4Deposits & Payments

All deposits at Paddy Power Malaysia are processed in Malaysian Ringgit (MYR). We accept the following local payment methods:

  • Touch 'n Go eWallet — Processed in under 30 seconds
  • DuitNow — instant transfers between banks and e-wallets
  • FPX (Financial Process Exchange) — Including Maybank2u, CIMB Clicks, RHB, Hong Leong Connect, AmOnline, and all FPX Malaysia member banks
  • GrabPay — Via GrabPay balance or linked card
  • Boost — Via Boost eWallet balance
  • ShopeePay — Via ShopeePay balance

The minimum deposit is RM 5 for all payment methods. No general maximum deposit limit is set, though Paddy Power reserves the right to impose limits on specific accounts based on risk assessment.

No processing fees are charged by Paddy Power for deposits. However, third-party payment providers may impose their own fees depending on your account type and bank — this is beyond Paddy Power's control.

Your Deposit Money

Funds you deposit into your account Paddy Power held in accounts separate from the company's operational capital. This ensures member funds remain available for withdrawal at all times, even in unforeseen operational circumstances.

5Withdrawal

Withdrawing funds from your account Paddy Power you are subject to the following terms and conditions:

  • An account must have completed the identity verification process before the first withdrawal is approved
  • Withdrawals will be processed to the same payment method used for your deposit — or to a method registered in your name.
  • The minimum withdrawal amount is RM 30 for most payment methods
  • Processing time is 24–48 hours after the withdrawal request has been submitted and verified
  • Any active bonus still undergoing wagering requirements may affect your eligibility to withdraw

Paddy Power reserves the right to place withdrawals on hold for security review or additional verification purposes. In such cases, you will be notified by email within 24 hours.

No processing fees are charged by Paddy Power for withdrawals. Your funds will be sent directly to the bank account or e-wallet you have registered.

6Bonuses & Promotions

All bonuses and promotions offered by Paddy Power Malaysia are subject to the specific conditions stated alongside each offer. The following general principles apply to all bonuses:

  • Each bonus has a wagering requirement that must be met before winnings from bonus funds can be withdrawn
  • The welcome bonus is only available to new members making their first deposit
  • A member is only eligible to receive the welcome bonus one-time only — any attempt to reclaim it through duplicate accounts is a breach of terms
  • Bonuses have an expiry period — typically 7 to 30 days depending on the bonus type
  • Paddy Power reserves the right to withdraw or cancel any bonus if there is suspicion of abuse.

A wagering requirement means you must wager the bonus amount a set number of times (e.g. 20x, 30x) before any winnings can be withdrawn. For example, a MYR 100 bonus with a 25x wagering requirement means you need to place a total of MYR 2,500 in bets using that bonus.

Important Tips on Bonuses

Always read the full terms of each offer before activating a bonus. Pay attention to the wagering requirements, expiry period, and minimum/maximum bet limits when using bonus funds. Different games may contribute differently toward wagering requirements — slots typically contribute 100%, while table games such as Blackjack may only contribute 10%–25%.

7Sports Betting Rules

Paddy Power Malaysia offers Sports Betting across a wide range of events including football (EPL, La Liga, Malaysia Super League), cricket, badminton, e-sports, and more. The following rules apply to all sports bets:

  • All bets are final once confirmed in the system — no cancellations are permitted upon request after confirmation, except in cases of recognised system error.
  • The odds displayed are the odds at the time the bet is placed — not the odds at the start of the match
  • In the event of a match being postponed or cancelled, the standard cancellation policy applies depending on the number of overs or minutes already played
  • In-play (live betting) wagers are subject to additional conditions — odds may change or markets may close at any time during a match
  • Paddy Power reserves the right to void a bet where there is a material error in odds-setting that is clearly inconsistent with the current market

For matches involving a change of venue, a replay, or any other significant format change, Paddy Power reserves the right to review and determine whether the bet in question remains valid or should be voided and refunded.

Features Cash Out allows you to close a bet early at the value offered by the system based on the current situation. The cash out value is final once you confirm — no changes can be made after that. Cash Out may not be available for all bets or all market conditions.

8Casino Rules

All casino games at Paddy Power — including slots, live table games, and progressive jackpots — operate using certified Random Number Generators (RNG) or involve real live dealers for the Live Casino section.

  • All casino game outcomes are entirely random and cannot be manipulated by Paddy Power or by players.
  • The stated RTP (Return to Player) values are based on long-term independent testing and represent statistical averages — they are not a guarantee of returns for any individual playing session.
  • Progressive jackpot winnings are subject to technical verification before payment is made.
  • In the event of a technical disruption during a live casino game, our server records will be used to determine the valid outcome.
  • Any winnings arising from a technical error or software bug are void and will not be paid out

Live casino games at Paddy Power provided by licensed third-party providers. Game-specific rules can be found in the help or game information section for each title within the platform.

9Security & Privacy

Paddy Power Malaysia takes the security of your data and privacy very seriously. Full details on how we collect, use, and protect your information can be found in our Privacy Policy ours, which form part of these Terms.

In summary, our security commitments cover:

  • 256-bit SSL encryption for all communications between your device and our servers
  • 24/7 account activity monitoring to detect any suspicious access
  • Two-factor authentication (2FA) available for all accounts
  • Your personal data is never sold or shared with third parties for marketing purposes.
  • All staff with access to customer data are bound by strict confidentiality agreements.

You are responsible for ensuring that the device you use to access the platform Paddy Power is safe and free from malware. We are not liable for any losses resulting from security breaches on your own device.

10Responsible Gaming

Paddy Power Malaysia is committed to responsible gambling. We recognise that for a small number of individuals, gambling can become a problem, and we take that responsibility seriously.

The self-management tools we provide for all members include:

  • Deposit Limit — set your daily, weekly, or monthly deposit limit
  • Loss Limit — cap your net losses over a set period
  • Play Time Limit — limit the time you spend on the platform each day
  • Cooling-Off Period — freeze your account for 24 hours up to 6 months
  • Full Self-Exclusion — permanently close your account if needed

Requests to decrease limits (for example, lowering your deposit limit) take effect immediately. Requests to increase limits require a 7-day waiting period to ensure your decision is made with a clear head and without pressure.

For more information on responsible gambling and available support resources, visit the Responsible Gaming ours.

11Account Closure & Suspension

You may close your account Paddy Power your account at any time by contacting our support team. Any remaining balance (after deducting bonuses that have not met wagering requirements) will be returned to you via your registered payment method.

Paddy Power reserves the right to suspend or close an account without prior notice in the following circumstances:

  • Breach of any section of these Terms & Conditions
  • Suspected fraud, money laundering, or other illegal activity
  • Multiple account ownership
  • Abuse of the bonus or promotions system
  • Providing false or misleading information during registration or verification
  • Actions that threaten the security or integrity of the platform

In cases where an account is closed due to a confirmed breach of terms, Paddy Power reserves the right to forfeit any balance that is the result of activity in breach of those terms.

12Disclaimer & Limitation of Liability

Platform Paddy Power Malaysia is provided on an "as is" and "as available" basis. While we strive to keep the platform available and functioning at all times, we make no absolute guarantees regarding uninterrupted, continuous availability.

Paddy Power is not liable for:

  • Losses resulting from internet or telecommunications service disruptions
  • Any betting or gaming decisions made based on third-party information
  • Indirect, consequential, or punitive losses arising from the use of the platform
  • Any technical failure beyond our reasonable control

In all circumstances, the maximum liability Paddy Power to you is limited to the amount of funds held in your account at that time.

13Amendments to Terms

Paddy Power Malaysia reserves the right to amend these Terms & Conditions at any time. When material changes are made, we will notify you via:

  • Email to the address registered on your account at least 7 days before the amendment takes effect
  • A clear notice on the platform's main page
  • Update the "Last Updated" date at the top of this page

Continued use of the platform after the effective date of any amendment will be considered acceptance of the revised terms. If you do not agree with the changes, you may close your account before the effective date.

14Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please reach us through the following channels:

  • Live Chat: Available 24/7 directly within the platform after login — the fastest way to get a response
  • Email: support@paddypower-app.com — we aim to respond within 24 business hours

Our support team operates 24 hours a day, 7 days a week, including public holidays and festive seasons. We provide support in both Bahasa Malaysia and English.

For more formal complaints regarding dispute resolution, please submit a written complaint to support@paddypower-app.com with the subject line "Formal Complaint" and we will respond within 5 business days.

Related Pages

FAQ – Terms & Conditions Paddy Power

The wagering requirement is the number of times you must wager your bonus amount before any winnings derived from that bonus can be withdrawn. For example, if you receive a RM 100 bonus with a 25x wagering requirement, you must place a total of RM 2,500 (100 × 25) in bets using the bonus funds before you can make a withdrawal. Different games contribute at different rates — slots typically count at 100%, while table games such as Blackjack may only contribute 10–25%. Full conditions are stated in each individual promotional offer.

If you have accidentally registered a second account, please contact Paddy Power's support team immediately via live chat or email. We will help you consolidate the accounts and ensure your balance is transferred correctly. The decision on which account to retain and how bonuses or winnings are handled will be assessed on a case-by-case basis. Acting promptly and being upfront with our support team is the best way to resolve the situation without more serious consequences.

As a general rule, Paddy Power Malaysia processes withdrawals back to the same payment method used for the original deposit — this is a standard security and anti-money laundering measure. If your original deposit method is no longer active or cannot receive funds, please contact our support team to discuss alternative options. In such cases, additional identity verification may be required before a withdrawal via a different method can be processed. This procedure exists solely to protect the security of your funds.

No — the odds you receive at the time your bet is confirmed are the odds that will be used to calculate your winnings. Paddy Power cannot alter the odds of a bet once it has been confirmed. However, there is one exception: if a significant error in odds-setting occurs that is clearly at variance with the true market value (for example, incorrect odds due to a system bug), Paddy Power reserves the right to void the bet and refund the stake. In such cases, you will be notified individually with a full explanation.

Accounts that have been inactive for 12 consecutive months may be subject to an inactivity administration fee. Before any fee is applied, Paddy Power will send an email notification to your registered address to inform you of the account's inactive status and give you the opportunity to reactivate it. If the account remains inactive after this notice, a small monthly fee may be charged until the account balance reaches zero or the account is reactivated. Funds can always be withdrawn at any time even if the account has been inactive — contact our support team for assistance.

For formal complaints, please email support@paddypower-app.com with the subject line "Formal Complaint – [your name]". In your email, include your full name, account ID number, the date and a detailed description of the issue experienced, and the resolution you are seeking. We aim to respond to all formal complaints within 5 business days. If you are not satisfied with our response, you may escalate the case to our dispute resolution team, which operates independently from the day-to-day operations team. All complaints are taken seriously and recorded internally for service improvement purposes.

Understand Our Terms and Ready to Get Started?

Register a free account at Paddy Power Malaysia today. A transparent, secure platform built specifically for Malaysian players — with easy deposits via Touch 'n Go, DuitNow, and GrabPay.

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